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Shipping information

Please note that before we can accurately calculate a shipping rate - we must package and weigh the parts first. You only pay what it costs to ship.

UPS Express service comes with tracking and is insured. It is more expensive but has expedited brokerage which means your package will zip through customs. Additional insurance, if necessary, is automatically calculated and added to your order. We never had an express package lost (although if this will happen it will be returned if the destination address is wrong), This way of shipping is recommended for international packages and standard for all orders above EUR200,-

If we ship by normal Dutch post the shipment is untrack able. Once it’s been sent it’s out of our control. There is no way to track it and there is no proof of delivery or shipment. (That's why it’s so low cost!). It also doesn't have expedited brokerage, which means packages can "sit in customs" for up to 4-6 weeks. Although this is rare it does happen. Packages are sometimes not delivered at all (less than 1% of cases), so this method is to be used at your own risk! However, it is generally fairly dependable, arriving with a week or two 95% of the time. It is not a recommended service and only permitted for orders under EUR200,=

You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods. There is no way for Kroon Wire Harnesses (the shipper) to predict your country's customs/fee habits, so be prepared to pay full VAT on the fully declared value of your order as well as any customs fees your countries postal system may charge you. There are some services that can estimate the duty/taxes, while they're not 100% accurate they can be helpful (Duty/Tax Calculator). (The HS code for wire harnesses is 8544-30)